Refund, Return & Shipping Policy

Refund, Return & Shipping Policy

Effective Date: April 22, 2026

At Harris Tire Company, we are committed to providing high-quality new tires and clear policies regarding returns, refunds, and shipping.

1. Order Cancellation

Orders may be canceled within 24 hours of purchase, provided the order has not yet been processed or shipped.
To request a cancellation, please contact us immediately at info@harristireco.com.

2. Returns

We accept returns within 14 days of delivery under the following conditions:

  • Tires must be new, unused, and not mounted

  • Tires must be in original condition

  • No damage, wear, or installation marks

Non-returnable items:

  • Mounted or used tires

  • Special order or custom items

We reserve the right to reject any return that does not meet these conditions.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time: 5–10 business days

Important:

  • Original shipping costs are non-refundable

  • Return shipping is the responsibility of the customer unless the return is due to our error

4. Shipping Policy

Processing Time:
Orders are processed within 1–3 business days.

Delivery Time:
Standard shipping typically takes 3–7 business days within the United States.

Shipping Rates:
Shipping costs are calculated at checkout based on order size and destination.

Tracking:
Tracking information will be provided once the order has shipped.

Shipping Area:
We currently ship within the United States only.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery.

Please include:

  • Order number

  • Description of the issue

  • Photo evidence (if applicable)

We will resolve the issue as quickly as possible, including replacement or refund if necessary.

6. Contact Information

Harris Tire Company
Email: info@harristireco.com
Phone: +1 434 258 3551